Press Release: Introducing MeterWatch WhatsApp Prediction Alerts

April 28, 2025 — MeterWatch has launched a new real-time communication feature: personalized Low Balance Prediction Alerts via WhatsApp, making it even easier for customers to stay informed and in control.

Using predictive modeling and smart monitoring, customers now receive a friendly WhatsApp message when their prepaid meter balance starts to trend low. Each WhatsApp alert includes:

• 📉 Estimated Current Balance: Instant view of your latest meter reading (e.g., 108.9 kWh)
• ⏳ Estimated Days Remaining: A prediction of how long your balance will last based on usage trends
• 💵 Recommended Recharge Amount: Suggested top-up value to stay connected (e.g., 13.20 USD for 110 kWh)
• 🔗 Instant Recharge Link: One-click access to recharge platforms

Customers can also Stop Notifications anytime or manage alert preferences directly within the chat interface for full control.

"WhatsApp alerts add another layer of convenience — direct, fast, and actionable. We want our customers to be informed wherever they are," said Harvey, at MeterWatch.

This new service runs alongside our email notifications, offering customers multiple ways to stay ahead and prevent unexpected power interruptions.

Learn more about WhatsApp Prediction Alerts and activate your service today.